Date of Award

Spring 5-1-2017

Document Type

Thesis

Degree Name

Master of Science in Education (MSEd)

First Advisor

Troy Pinkney-Ragsdale

Abstract

Throughout the United States over 20 million people do not speak English as their primary language. As part of legislation and The Joint Commission, health care organizations are required to provide interpreter and translation services to individuals with limited English proficiency (LEP). Through the provision of language services health care professionals can provide quality care that is patient centered and culturally sensitive to the needs of families. As communities continue to be transformed and become multicultural so too the healthcare system needs to transform, growing resources that empower and educate patients helping them navigate the healthcare system.

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